Frequently Asked Questions

WHAT OTHER PAYMENT METHODS DO YOU ACCEPT?
WILL TAX BE CHARGED ON MY ORDER?
WHAT CURRENCY ARE PRICES IN?
WHAT CREDIT CARDS DO YOU ACCEPT?
CAN I RETURN AN ITEM?
WHERE WILL MY ORDER BE SHIPPED FROM?
CAN I SHIP TO A P.O. BOX?
HOW SECURE IS YOUR WEBSITE?

You may place your order and pay with a credit card by phone at 1.801.310.7718.

WILL TAX BE CHARGED ON MY ORDER?
No Taxes will be added unless you live in Utah.

WHAT CURRENCY ARE PRICES IN?
All Prices are in United States Dollars.

WHAT CREDIT CARDS DO YOU ACCEPT?
PalPal accepts all credit cards. You will be paying with PayPal when you leave our site and pay at PayPal. All Credit Card information is processed through PayPal's secure server.

CAN I RETURN AN ITEM?
All our products are excellent quality. If you are not completely satisfied, you must contact us within 10 days for a refund*. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL. Credit for the return will apply only to the purchase price of the product and no shipping and processing charges will not be refunded. There will also be a 15% restocking fee. *IMPORTANT Items personalized as per order cannot be returned. No custom orders will be returned. 

WHERE WILL MY ORDER BE SHIPPED FROM?
Orders will be sent from our store or directly from the manufacturer. 

CAN I SHIP TO A P.O. BOX?
All orders must be shipped to a physical address.

HOW SECURE IS YOUR WEBSITE?
Your need for privacy is a priority. Because of this, we have taken the appropriate measures to secure all confidential information provided when making purchases. 

If you have any questions about shipping contact us at contactus@allcaketoppers.com